Intro Text
Make sure your students know where to locate exam details, how to schedule, and what to do in the event of a problem.
Step 3 - Add important details to your ICON site.
Exams can be intimidating for students--especially when they're taken at a test center or at home with a virtual proctor. Review the recommended and sample text provided below to help prepare your students for their proctored exams.
Tech support for students
Proctored Exams Portal
If your student(s) is having trouble scheduling an exam appointment, please have them visit Exam Appointments - UI Exams for step-by-step instructions and troubleshooting tips for the portal. If they're still struggling to schedule an exam after reviewing these resources they should contact Exam Services for assistance.
Please note: Students who contact the ITS Helpdesk for help using the Proctored Exams Portal will be redirected to Exam Services for assistance.
Honorlock
If your student(s) has questions about using Honorlock to complete their online proctored exam, they should visit our Honorlock page for general information about using Honorlock, details about technical requirements, and troubleshooting tips.
If your student experiences trouble while attempting to complete an exam in ICON with Honorlock, they should first use the Honorlock live chat in ICON to reach Honorlock support. If they're still struggling to schedule an exam after contacting Honorlock support via live chat, and reviewing the technical requirements and troubleshooting tips on our Honorlock page they should contact Exam Services for assistance.
Please note: Students who contact the ITS Help Desk for help completing exams with Honorlock will be redirected to Exam Services for assistance.
Sample syllabus text for proctored online exams
Now that you have requested proctored online exam support, we encourage you to review your syllabus carefully for any outdated exam information.
Be sure to share with your students:
- how exams are completed in your section,
- how to schedule,
- what technology is needed, and
- how academic misconduct will be handled.
Below you will find sample syllabus text describing how exams will be completed. Each text is slightly different and is based on the exam delivery method chosen for the course.
Sample syllabus texts are organized below by exam delivery method:
Sample syllabus text for proctored paper exams
Now that you have requested proctored paper exam support, we encourage you to review your syllabus carefully for any outdated exam information.
Be sure to share with your students:
- how exams are completed in your section,
- how, when, and where to schedule,
- what it means to use an off-campus proctor, and
- how academic misconduct will be handled.
Below you will find sample syllabus text describing how exams will be completed. At this time, it is not possible for students to self select the off-campus proctor option in the Proctored Exams Portal. Exam Services manually handles all requests for paper exams completed off-campus.
Click to view the sample syllabus text:
Sample AI policy statement
Whether you want to block AI tools or allow them in your online course, providing transparent information about expectations for student use of AI tools is crucial.
Visit the UI's Office of Teaching, Learning, and Technology's Artificial Intelligence Tools and Teaching page for suggested syllabus text regarding AI-generated and other externally generated content.
Exam reminders
Use Announcements in your ICON site and email to reach out with exam reminders to your students. It is important for students taking a proctored online exam to schedule their exam early. We also recommend reminding students of the following:
- Remind students what to prepare for. Study guides can be helpful. Lists of the chapters and/or topics covered in the exam help students to focus their studying.
- Encourage students to arrive early and take a moment to relax. Students may encounter technical problems with an online exam. Remind students who they should contact with an issue.
- Remind students to read the instructions carefully. Because the instructor is not available to answer questions, it is important that directions are clear and concise for students.
- Encourage students to plan how they will use the allotted time. Students should take a moment to scroll through all the questions on the online exam (unless the exam is set to display one question at a time). Some students may find it more effective to work on certain sections of the exam before others.
- Remind students to take time to review their work before pressing submit. ICON will tell the students if they left a question unanswered.
Sample text can be found at this link:
Final exam week reminder - Virtual Proctor only
Below you will find a sample message you can use when communicating with students about taking a proctored online exam during Finals Week. Modify the message as needed to meet the policies and processes outlined by your section, Academic Department, and/or College.
Please feel free to copy, paste, and edit the sample message below. Not all the details below will apply to your section; so take only what you need.
Sample text can be found at this link: