Intro Text
The instructions to request proctoring for exams with accommodations or make-up exams is determined by whether your course is offered in-person or online/hybrid. Choose the correct option below for step-by-step instructions.
In-person sections
How to request proctoring
Step-by-step instructions to request proctoring for accommodated exams and make-up exams for in-person sections are provided below.
Download the detailed pdf or view a simplified version of the step-by-step instructions in the menu below.
Online/Hybrid sections
How to request proctoring
Step-by-step instructions to request proctoring for accommodated exams and make-up exams in online and hybrid sections are provided below.
Download the detailed pdf or view a simplified version of the step-by-step instructions in the menu below.
Expand to view instructions for in-person sections
To get started, open your ICON site and then, open the Proctored Exams Portal.
- Select New Exam.
- Enter the Exam Name and Exam Section.
- Choose "Individual" for the Audience.
- Choose your Exam Medium and then, add the Delivery Method "Iowa City test center only."
- Enter the Window start and Window end for the exam.
- Enter the amount of time allowed for a student to complete the exam in the Duration field.
- You may leave the Exam Source field empty or select "New."
- For online exams, leave the Exam File field empty. For paper exams, select the upload button and add the exam document.
- Select the gold plus (+) button to add any Materials Allowed.
- Use the Proctor Instructions field to add information like passwords for online exams, where or how proctors should access the online exam, or if you plan to pick up completed exams from the test center. Use the Student Instructions field to add information for the student to review before scheduling.
- To assign a student or students to the proctored exam request, select View Students. Once you select "Save" or "Submit," the student will be able to schedule. Students will only be able to schedule in rooms approved for their accommodations.
Expand to view instructions for online/hybrid sections: accommodated or make-up exams at test center
First, be sure that your student is planning to take the make-up exam at a Campus Test Center and not with the virtual proctor. To get started, open your ICON site and then, open the Proctored Exams Portal.
- Click the blue Manage button next to the original exam request that the student will make-up. From the menu that appears, select Clone to make a copy of the original exam request.
- Remove the word "Copy" from the Exam Name and adjust the title of the new proctored exam request as needed.
- Choose "Individual" for the Audience.
- Choose the Delivery Method "Iowa City test center only."
- Adjust the Window start and Window end and Duration if necessary.
- Do not edit the Exam Source field or the Exam File field.
- Adjust the Materials Allowed if necessary.
- Add optional Proctor Instructions or Student Instructions if necessary.
- To assign an individual student to your proctored exam request, select the View Students button. Once you select "Save" or "Submit," the student will be able to schedule. Students will only be able to schedule in rooms approved for their accommodations.
Expand to view instructions for online/hybrid sections: accommodated or make-up exams with virtual proctor
If your student plans to use the virtual proctor for the accommodated or make-up exam, you do not need to add a new proctored exam request in the portal for your student. Simply assign the student to a different exam window in the Quizzes page in ICON, and add a second quiz attempt for the student if necessary. You may also contact exam-services@uiowa.edu for assistance.
Retrieving completed paper exams
By default, completed paper exams are scanned and uploaded to the Proctored Exams Portal and the original exam is placed in secure storage.
To retrieve the scanned copy from the portal:
- Select the Manage button and select Scheduled Students.
- Select the "View" link in the Uploaded File column.
- A PDF of the completed exam will open in a new window.
Completed paper exams cannot be returned via campus mail. If you would like the completed exam returned, please notify us in the Proctor Instructions field when you create your exam request. Be sure to indicate who is authorized to pick up the completed exam.
Paper exams are processed by proctors before being set aside for pickup, and completed exams can generally be picked up at the location the student tested.* We recommend picking up completed exams the business day after your exam window closes to allow sufficient time for processing. A University of Iowa ID will be needed when picking up completed exams.
*When we operate the Overflow Test Center during finals week, the paper exams completed there are returned to the North Campus Test Center (W216 CB) at the end of each day for secure storage or instructor pick up if requested.
Make-up exams from a prior semester
The Proctored Exams Portal becomes inactive for students once a semester concludes. Because of this, proctored exam requests from prior semesters must be handled another way. Please visit our webpage to learn more about taking make-up exams from previous semesters.