What you need to know

You do not need to add a new proctored exam request in the portal for your student to complete a make-up exam using Honorlock. Simply assign the student to a different exam window in the Quizzes page in ICON, and add a second quiz attempt for the student if necessary. 

Step-by-step directions are provided below if needed. 

How to assign a different date/time in ICON Quizzes

1. Open the “Quizzes” tab in ICON and click to open the exam.
2. Click on “Edit” which is above the exam name.
3. Scroll to the bottom of the page.
4. Under “Assign To”, click on “+ Assign To” button. 
   NOTE: Do not remove any information put in the Assign field previously - there is a risk of removing the exam completely from the gradebook.
5. In the empty box under “Assign To,” start typing the student’s name. Select the name when it appears in the drop-down menu below (load time can be slow).
6. Scroll down a little further to set an “Available from” and “Until” date for the student. Setting a "Due Date" is not necessary.
7. Scroll to the bottom and press the gold “Save” button.

How to allow an additional attempt in ICON Quizzes

1. Open the ICON site.
2. Open the “Quizzes” tab.
3. Open the exam. Virtually proctored exams have "Virtual Proctor" in the title.
4. Click on “Moderate this Quiz.”
5. Scroll down or search for the student’s name.
6. Check that the student has an attempt remaining. The “Attempts Left” column should show “1.” If the student has attempted the exam, the “Attempt, Time, and Score” columns will be filled and “Attempts Left” will show “0.”
7. To add an attempt, click on the pencil icon in the student’s row.
8. In the box beside “Extra Attempts” type a “1.”
9. Click on the gold “Save” button.